Protecting the well-being of customers and employees is of great importance to us, particularly in times like these. To help control the spread of COVID-19, we are constantly monitoring the situation and updating our procedures.
We are here for you if you need us. If you have questions or concerns about your banking, please do not hesitate to call us at (207)284-4591.
For information on the SBA Paycheck Protection Program, please click here.
To find answers for FAQs on Economic Impact Payments, please click here.
On site, Customer Service at all locations is DRIVE-UP ONLY (Walk-ups will remain available in Saco & OOB offices).
If you prefer, you may also utilize our night depository to drop off deposits. We will be accessing the night depository and processing these transactions throughout the day. Transactions that require branch entry such as safe deposit box will be performed by appointment only.
Saco - 252 Main Street (Drive Up & Walk-Up)
Monday - Wednesday: 7:30am - 4:00pm
Thursday: 7:30am - 5:00pm
Friday: 7:30am - 6:00pm
Saturday: 7:30am - Noon
Biddeford - 160 Shops Way, Route 111 (Drive Up, Modified Hours)
Monday - Wednesday: 7:30am - 4:00pm
Thursday: 7:30am - 5:00pm
Friday: 7:30am - 5:30pm
Saturday: 7:30am - Noon
Old Orchard Beach - 2 Portland Avenue (Drive Up & Walk-Up)
Monday - Wednesday: 7:30am - 4:00pm
Thursday: 7:30am - 5:00pm
Friday: 7:30am - 5:30pm
Saturday: 7:30am - Noon
Portland - 136 Commercial Street - Temporarily Closed
Scarborough - 41 Gorham Road (Drive Up)
Monday - Wednesday: 7:30am - 4:00pm
Thursday: 7:30am - 5:00pm
Friday: 7:30am - 5:30pm
Saturday: 7:30am - Noon
South Portland - 601 Broadway (Drive Up)
Monday - Wednesday: 7:30am - 4:00pm
Thursday: 7:30am - 5:00pm
Friday: 7:30am - 5:30pm
Saturday: 7:30am - Noon
Westbrook - 2 Hannaford Drive (Drive Up, Modified Hours)
Monday - Wednesday: 7:30am - 4:00pm
Thursday: 7:30am - 5:00pm
Friday: 7:30am - 5:30pm
Saturday: 7:30am - Noon
As a customer, there are many ways to help mitigate your risk.
We encourage the use of our digital banking resources including online banking, mobile banking, and telebanker, as well as mobile deposit capture and several ATMs that accept cash or check deposits. If you do not have online banking, you can self-enroll through our website, or contact Customer Care at 207-284-4591 to assist you with the process.
We also encourage the use of your Saco & Biddeford Savings debit card. According to the World Health Organization, it is prudent to avoid paying with cash, as it passes through many hands. Unlike cash, your card can be cleaned with a disinfecting wipe without causing harm to the card.
We are happy to provide you with a list of digital banking options to help you do your banking remotely.
To find answers for FAQs on Economic Impact Payments, please click here.
Information on digital banking services
If you have any questions about any of our digital banking services, please call Customer Care at 207-284-4591.
We have options for businesses to do their banking online, from the safety of their homes and offices. There are also options for businesses to get relief and lending related to COVID-19.
For information on the SBA Paycheck Protection Program, please click here.
Information on digital banking services:
Information on lending relief for businesses related to COVID-19:
Helpful Articles:
If we are unable to provide you with the service you need thru the Drive Up, Walk Up, or remotely, please contact Customer Care at (207)284-4591 to arrange for an onsite appointment. You will be directed to the appropriate branch, and will be able to set an appointment with one of our branch representatives.
When you arrive at your scheduled appointment, an employee will greet you, provide you with a pump of hand sanitizer, and ask you a few questions regarding your recent exposures. Our staff will ask about any recent symptoms, travel history within the past 14 days, and determine if you have been in contact with anyone that has tested positive for COVID-19. Once you are cleared, they will escort you to the appropriate department to serve you.
With the rise of the COVID-19 pandemic, fraudsters are trying to take advantage of an already stressful situation. Stay up to date on the newest scams and how to protect yourself.
Defending Against Coronavirus Scams - Provided by the Cybersecurity and Infrastructure Security Agency
Tips to Avoid Coronavirus Scams - Provided by the American Bankers Association
VPN Security for Your Business - Provided by the Cybersecurity and Infrastructure Security Agency
Our staff members have been frequently cleaning common areas, door handles, ATMs, and drive-up tubes. We have provided guidance to our staff to help promote good health, but, in the event an employee shows signs of illness, they are directed to stay home. Bank employees and customers are encouraged to follow the hygiene guidance released by the Center for Disease Control and Prevention.
Rest assured
We have a comprehensive response plan to maintain banking services. We are well prepared for this event, and your funds will remain protected and accessible. We will continue to monitor the situation and take any additional steps as needed.
If you have questions or concerns about your banking, please do not hesitate to call us at (207)284-4591.
