Keeping your information safe and secure is our business, and we take that responsibility seriously. In an effort to keep your accounts safe, we recently adjusted our password requirements and reset timeframe. As a result, many online and mobile banking users are receiving prompts to reset their passwords.
However, we are also mindful that we must balance security with accessibility.
Rest assured we are listening to your feedback and working on a balanced approach that both protects your information and provides you with ease of access to your accounts. Thank you for sharing your experiences with us and for your patience as we work toward a solution addressing both of these priorities.
Helpful Information and FAQ:
How do I reset my Online Banking password?
Should you need any assistance with updating your credentials, please do not hesitate to contact Customer Care at (207) 284-4591.
To learn more about why password security is important, we encourage you to view the following article:
https://www.cisa.gov/uscert/ncas/tips/ST04-002
How secure is your password? Use this Security Checker from security.org to find out:
https://www.security.org/how-secure-is-my-password/
Thank you for your patience, and thank you for being our customer.
