We provide our account holders with all of the information they need to go about their day-to-day routine. Check out these helpful resources! As always, if you are looking for any specific information not included below, contact us!
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We want to accommodate the needs of our traveling customers as well as those ordering items online. However, in order to protect our customers from fraud and identity theft, we restrict debit card access for higher risk transactions.
If you are planning any travel (domestically or internationally), or if you are placing an order online or by phone from a merchant outside of the United States, please contact your local branch so that we can enable your card to be used for those purchases.
Enroll in online banking:
Online Banking makes it easy to track your spending, make transfers and view your balance while traveling.
Bring multiple credit cards:
In case one card is lost or stolen, it is a good idea to bring at least 2 options for making payments. Keep these in a safe place, separated from one another.
Inform your credit card company of your trip:
Credit card companies often monitor your purchases for fraud. A transaction in a foreign country or distant state may cause your card to be declined or temporarily disabled. Informing your card company of your trip will let them know you are making legitimate transactions.
If traveling abroad, get foreign currency before you leave:
Rather than scrambling for a currency exchange in your destination country, contact one of our branches to convert your American dollars into foreign currency before you leave. You will be ready to go as soon as you land! Please place all orders for foreign currency at least 2 days in advance. Some fees apply. Please contact your local branch for details.
Bring photocopies of your important documents and credit/debit cards:
Copies of your credit/debit cards, passport, and other travel documents can be very useful in case of a lost or stolen item. Keeping track of your credit/debit card numbers can help customer services resolve any issues quickly. When traveling abroad, backups of your identification and travel documents can help your embassy get your trip back on track if the originals are lost or stolen. Be safe!
Federal law requires each of the three nationwide consumer credit reporting companies - Equifax, Experian and TransUnion - to give you a free credit report every 12 months if you ask for it. You can access your report for free every 12 months by visiting www.annualcreditreport.com or by calling (877) 322-8228.
Want to stop unwanted calls from telemarketers? You can register your residential telephone number, including wireless numbers, on the national Do-Not-Call registry by telephone or online at no cost. Your number will remain on the list until you remove it or discontinue service - there is no need to re-register numbers.
The Do-Not-Call Registry does not prevent all unwanted calls. It does not cover the following:
The Federal Reserve Bank of Boston created a website designed to help provide general mortgage information to consumers and to shed some light on the risks associated with today's more complex mortgage offerings. TheInformedHomebuyer.org was created to help consumers make better informed decisions about obtaining or refinancing their mortgages.