Fraud prevention isn’t only about technology. It’s also about relationships, awareness, and knowing exactly who to turn to when something feels wrong.
As a community bank, Saco & Biddeford Savings is committed to safeguarding not just accounts, but the people behind them — and the neighbors, families, and small businesses that make our communities strong.
Why fraud is different today
Fraud isn’t always obvious anymore. Scammers can impersonate:
- Banks
- Delivery companies
- Government agencies
- Tech support
- Even friends or family members
And because new scams emerge constantly, it’s easy to feel overwhelmed. That’s why we focus on something more steady: clear habits and trusted support.
The role a bank can play
A bank can help protect customers by:
- Sharing practical, timely reminders
- Providing clear steps for what to do when targeted
- Maintaining support channels like Customer Care and in‑branch guidance
- Collaborating across teams to respond to emerging trends
- Offering education that builds confidence, not fear
What you can expect from us
Through our fraud awareness efforts, you’ll see ongoing tips and reminders across channels, including social media, in‑branch messaging, and resources you can take home.
But the most important support is the simplest:
- If something seems suspicious, you can contact us right away.
- Simple habits make a real difference
- We encourage every customer to remember:
- Pause when you feel pressured
- Verify using trusted contact information
- Report concerns early
This approach doesn’t require you to spot every scam. It gives you a plan that works no matter how the scam is packaged.
The takeaway
Fraud prevention is a shared effort — and no one should have to navigate it alone.
If you’re unsure about a message or request, call our Customer Care team at 207‑284‑4591 or stop by your local branch. We’re here to help protect you and the community we all share.
