Many people don’t report fraud right away because they feel uncertain. They worry they’re overreacting. They don’t want to bother anyone. Or they feel embarrassed that they clicked something or responded to a message that sounded real.
If you’ve ever felt that way, you’re not alone — and you have nothing to be ashamed of.
Fraudsters are professional manipulators. They spend time making messages look legitimate and using pressure to create quick decisions. The truth is, scams are designed to trick good, careful people.
At Saco & Biddeford Savings, our goal is to make it easier to speak up, sooner.
Why early reporting matters
Reporting suspicious activity early can:
- Prevent financial loss
- Help secure accounts quickly
- Reduce the chance of someone else being targeted
Give you peace of mind
Sometimes, even a few minutes can make a difference.
“What if it turns out to be nothing?” That’s okay. We’d rather you ask.
Reaching out doesn’t mean you’re claiming something is definitely fraud. It simply means you’re taking your instincts seriously and choosing to verify before moving forward.
Common situations where it’s worth reaching out
You should feel comfortable contacting us if:
- You received an unexpected text, email, or call about your account
- You were asked to share login details, PINs, or codes
- Someone pressured you to act quickly
- You were asked to send money or move funds unexpectedly
- Something just felt “off,” even if you can’t explain why
What happens when you contact us
When you call or visit a branch, we can help you:
- Confirm whether communication is legitimate
- Review account activity and next steps
- Offer guidance on securing your information
- Document potential fraud attempts appropriately
- Most importantly, we’ll help you move forward calmly and confidently.
A message we want customers to remember
Fraud can happen to anyone. Speaking up is not a sign of panic — it’s a sign of smart prevention.
Pause. Verify. Report.
If something feels suspicious, call our Customer Care team at 207‑284‑4591 or stop by your local branch. We’re here to help.
