Videos

Discover helpful tutorials, financial literacy tips, and stories from our community.

Online Banking Tutorials

First Time Login

Assists users with where to login, what credentials to use, and demonstrates the different 2FA options

Digital Banking Dashboard

Demonstrates how users can organize the dashboard cards, change their account view, and manage display options.

ACH

Walks business users through how to create a payment manually and upload a NACHA file. Explains how to edit, delete, initiate, and uninitiate a payment.


Wires

Walks business users through how to create a wire, save as a template, edit, delete, and transmit

Business Digital Banking Administration

Walks business users though how to create a new user, assign accounts, manage permissions as well as how to unlock and reset passwords

Bill Pay

Walks users through enrolling, setting up payees, and making payments. Also shows them how to edit and delete.

Online Banking Transfers

Walks users through making internal transfers and loan payments. Also shows them how to set up external transfers using micro deposits.

Digital Banking Insights

Walks users through creating budgets, setting up goals, and categorizing transactions 

eStatements

Shows users how to enroll for and modify eStatement access.

Mobile Deposit

Shows users how to enroll for and make deposits on the mobile app.

MyCardRules

Navigates users through the process to set up blocks and or notifications for debit card transactions.

Mission Moments

Mill Pond Ceramics

 Highlighting the heartwarming collaboration between Mill Pond Ceramics and the Heart of Biddeford's Community Soup-er event.

Diaper Drive

When the United Way of Southern Maine informed us about the urgent need for diapers in our community, we knew we had to act. Diapers are essential for babies but can be a heavy cost for families and are not always covered by assistance programs. 

Relationships

In this installment of our “Mission Moments” series, we sit down with Adrien Dutremble, whose relationship with Saco & Biddeford Savings spans over 60 years. His journey with us is not only a testament to enduring loyalty, but also highlights the importance of genuine relationships in banking.

Seasonal Tellers

In this installment of our Mission Moments series, we explore the motivating paths of SBSI employees who started as Seasonal Tellers. Their stories highlight the transformative power of their roles and how these experiences have positively altered their lives.

United Way Day of Caring

Financial Literacy

Trigger Leads

How to stop the targeted marketing that triggers calls or emails after you apply for a loan.

Financial Plan

How to get control of your finances and set a plan you can stick to.

Time Value of Money

How to determine the future value of the money you save today.

Youth Savings

How to teach kids the value of saving – from piggybanks to real banks.

Paying Yourself First

How to save and invest before you spend a dime on wants and needs.